20/20 Program

 

20/20 Membership Program Frequently Asked Questions

 

What’s the 20/20 Membership Program?

As an incentive for becoming a partner in health and referring a member to the Y, both you and the new members you bring to the Y receive a 20% savings on your membership. And you both continue to receive the 20% savings as long as you both remain members.

Why are we starting the 20/20 Membership Program?

We appreciate that when you choose to live a healthier lifestyle, you’re more likely to be successful when you work together toward your health goals with the help of friends, family and teammates. Our 20/20 Membership Program encourages you to be an advocate for healthier living, both personally and in the community. Our hope is that the 20/20 Membership Program offers you an encouraging support system and enhanced motivation to meet your goals and strengthen our community.

How do I get started?

To join the 20/20 Membership Program, you simply need to complete the 20/20 referral form when you join the Y.

Does my friend/family have to be with me to join?

We make joining easy. Friends and family do not need to be with you. You simply need to complete the 20/20 referral form.

Who is eligible to participate in this program?

Current members — you need to have an active membership in good standing from any of these membership categories: Young Adult, Adult, Senior, Family, and Senior Couple. Fitness Locker Room options do apply!

New members — you need to join with a membership from any of these membership categories: Young Adult, Adult, Senior, Family, and Senior Couple. Fitness Locker Room options do apply!

Can I refer more than one friend or family member?

Yes! Although you will not receive additional savings, as long as one of your referrals remains active, you will continue to enjoy the 20% savings.

How long is this reduced rate valid?

The reduced rate received from participating in the 20/20 member benefit program is good for as long as both parties remain members.

What happens if one of us leaves the Y?

Should one of you cancel your membership, the remaining will lose their %20 discount but we encourage you to refer another friend or family member to join, or refer multiple people so that you always have back-ups in case one buddy drops their membership.

Will the 20/20 Membership Program rate ever increase?

If future membership rates increase, the membership rate will reflect a 20% savings on whatever the current standard membership rate is.

I am joining the Y as a new member in the 20/20 Membership Program. Do I have to pay a joining fee?

Yes, new members joining through the 20/20 Membership Program are subject to the standard joining fee.

I referred my friend and my friend joined. When do they receive their reduced rate?

The 20/20 Membership Referral Program rate for your membership will be reflected within 30 days of the time a completed 20/20 Membership Program member referral form is received in Membership Billing.

Can I add a new family member to my membership and receive the 20% savings?

Adding a new family member to your membership is considered a membership upgrade and does not qualify for 20/20 Membership Program rates.

Can a member leave and come back as another member’s buddy to receive the 20% savings?

No, you can be referred by a member as long as you have not been a member within 90 days. Dropping your membership and re-joining again to get the discount does not align with our core values.  To receive the 20% savings, your membership must be inactive for 90 days. 

Before the campaign began, I referred multiple families to join the Y. Can I receive a rate reduction based on their memberships?

No, as of March 15th, 2018, the free month membership referral offer has been replaced by the new 20/20 Membership Referral program. We encourage you to refer a new member to receive the 20% savings.

I am currently receiving financial assistance. Can I refer a friend for this program?

Yes. We encourage all of our members to take this opportunity and help us to make our community a healthier place to live. Should your friend or family member decide to join they will receive the 20/20 Membership Program rate for the membership category they select. Your membership will remain at your standard financial assistance rate or be reduced to the 20/20 Membership Program rate for your current membership type, whichever savings is greater. As always, if finances are a barrier, anyone can apply for financial assistance for membership.

I currently receive a reduced rate for my membership. Can I refer a friend for this program?

Yes. We encourage all of our members to take this opportunity and help us make our community a healthier place to live. Should your friend or family member decide to join they will receive the 20/20 Membership Program rate for the membership category they select. Your membership will remain at your current special rate or be reduced to the 20/20 Membership rate for your current membership type, whichever savings is greater. Your Program Scholarship will still remain what was granted to you.

Can I upgrade or downgrade my membership if I am part of the 20/20 Membership Program?

Yes, you can upgrade or downgrade your membership as long as both members retain an eligible membership type.

I have an Insurance (CDPHP / Silver Sneakers/ Optum) senior membership. Can I refer someone for the 20/20 Membership Referral Program?

Yes, you can refer a new member, and that new member will receive the 20% savings so long as the new member coming on board is not also receiving a free (CDPHP /Silver Sneaker / Optum) senior membership. Insurance memberships (CDPHP / Silver Sneakers / Optum) do not qualify for the 20% savings, including those who opt in for the Fitness Locker Room Option.